Australian Creams FAQ
  • Are all Australian Creams products made in Australia?

    Yes. Every Australian Creams product is manufactured in Australia by G&M Cosmetics, a state-of-the-art production facility known for quality and innovation. We use premium native Australian ingredients sourced locally, ensuring authenticity, quality control, and supporting Australian botanical traditions. When you purchase Australian Creams, you're getting genuine Australian-made skincare—not imitations or overseas manufacturing.

  • What makes Australian Creams different from other skincare brands?

    Australian Creams stands apart through our commitment to using iconic, natural Australian ingredients that have been trusted for generations—ingredients like Kakadu Plum, Emu Oil, Goat's Milk, Manuka Honey, and Lanolin. Unlike many brands that use synthetic substitutes or minimal amounts of "hero ingredients," we formulate with meaningful concentrations of these potent botanicals. We combine effectiveness with affordability, making premium natural skincare accessible without the premium price tag. Every product is designed to deliver genuine results for real skincare concerns.

  • Are your products tested on animals?

    No. We are committed to ethical skincare practices and do not test our finished products on animals. We work only with suppliers who share our values regarding animal welfare.

  • Where can I buy Australian Creams products?

    Australian Creams products are available directly through our website (australiancreams.co.uk) with delivery throughout the UK. Purchasing directly from our website ensures you receive authentic products with our quality guarantee and best pricing.

  • What does "natural ingredients" mean?

    Natural ingredients are those derived from nature—plants, minerals, and botanical extracts—rather than synthetically manufactured in laboratories. Our natural Australian ingredients include Kakadu Plum, Eucalyptus Oil, Avocado Oil, Lanolin, Emu Oil, Goat's Milk, and Manuka Honey. However, it's important to understand that "natural" doesn't automatically mean "safer"—all skincare contains chemistry, and even natural ingredients can cause reactions in sensitive individuals. What matters is careful formulation and knowing your skin's needs.

  • Are Australian Creams products free from harmful chemicals?

    Our products are formulated to be free from harsh chemicals, synthetic irritants, parabens, and unnecessary additives. We focus on using nature's most potent ingredients, carefully formulated for both safety and efficacy. However, all skincare products contain some form of chemistry—even water (H₂O) is a chemical compound. We avoid ingredients known to cause irritation or long-term harm, instead prioritizing gentle, effective natural botanicals.

  • Do your products contain fragrances or perfumes?

    Most Australian Creams products have a light, natural scent from the botanical ingredients themselves—mainly the natural aroma of ingredients like Manuka Honey, Emu Oil, or Eucalyptus. We do not add synthetic fragrances or heavy perfumes. If you have extreme fragrance sensitivity, please review individual product descriptions or contact us for scent-level details before purchasing.

  • What if I'm allergic to one of your ingredients?

    While our products use gentle, natural ingredients, allergies can occur with any substance. Common allergens in our range include lanolin (for those sensitive to wool), honey (rare), and emu oil (rare). Always review the complete ingredient list on each product page before purchasing. If you have known allergies, perform a patch test before using any new product. If you experience an allergic reaction (intense itching, hives, swelling), discontinue use immediately and consult a healthcare professional.

  • I have sensitive skin—which product should I choose?

    Our Goat's Milk & Manuka Honey Moisturiser is specifically formulated for sensitive skin. Both ingredients have powerful anti-inflammatory and soothing properties that calm irritation, reduce redness, and support skin barrier repair. It's gentle enough for even very reactive skin while providing excellent hydration. Many customers with chronic sensitivity or conditions like rosacea and eczema rely on this as their daily moisturizer.

  • Which product is best for very dry skin?

    For extreme dryness, we recommend Lanolin Day & Night Cream—our most intensive moisturizer with unparalleled moisture-locking abilities. Lanolin can hold twice its weight in water and forms a protective barrier that prevents moisture loss. Alternatively, Emu Oil Moisturising Cream provides deep penetrating hydration that absorbs completely without greasiness. Many customers with severe dryness use Lanolin at night for intensive repair and Emu Oil during the day.

  • I have oily or combination skin—will these products make me more oily?

    No. Our Kakadu Plum Body & Face Moisturiser is specifically formulated for oily and combination skin. It's lightweight, absorbs quickly, and provides necessary hydration without adding oil or shine. Even oily skin needs moisture—when skin is dehydrated, it can over-produce oil to compensate. This moisturizer delivers perfect balance: enough hydration for skin health without clogging pores or contributing to oiliness.

  • Can your products help with acne or breakouts?

    Yes, particularly Goat's Milk & Manuka Honey Moisturiser. Manuka Honey has natural antibacterial properties that help control acne-causing bacteria, while Goat's Milk provides hydration without clogging pores. Kakadu Plum is also suitable for acne-prone skin due to its lightweight, non-comedogenic formula. Proper hydration actually helps prevent breakouts—when skin is too dry, it produces excess oil that can lead to clogged pores.

  • Which product should I use for aging skin and wrinkles?

    For anti-aging, we recommend either Emu Oil Moisturising Cream or Kakadu Plum Moisturiser. Emu Oil supports collagen production, deeply hydrates to plump fine lines, and provides antioxidant protection against aging. Kakadu Plum's ultra-high vitamin C content boosts collagen synthesis, brightens age spots, and fights free radical damage. For maximum anti-aging benefits, many customers use Kakadu Plum in the morning (antioxidant protection) and Emu Oil at night (intensive repair).

  • Can I use multiple Australian Creams products together?

    Absolutely. Many customers layer products for targeted benefits. For example: use Kakadu Plum during the day for brightening and antioxidant protection, then Lanolin or Emu Oil at night for intensive hydration. Or apply Goat's Milk & Manuka Honey to irritated zones before applying your general moisturizer. Start with one product to let your skin adjust (1-2 weeks), then add complementary products. Allow 2-3 minutes between layers for proper absorption.

  • How should I apply Australian Creams moisturizers?

    Cleanse your face with warm water and a gentle cleanser. Step 2: Pat skin mostly dry—slightly damp skin helps products absorb better. Step 3: Take a small amount (pea-sized for face) on your fingertips. Step 4: Gently massage into skin using upward circular motions. Step 5: Allow 2-3 minutes for full absorption before applying makeup or sunscreen. For best results, use twice daily—morning and night. For body application, apply to damp skin after showering.

  • How much product should I use per application?

    Less than you think! Australian Creams products are highly concentrated and economical. For facial application, a pea-sized amount covers the entire face and neck. Our products—especially Emu Oil and Lanolin—have exceptional spreadability, so a little goes a long way. If your skin feels greasy after 5-10 minutes, you're using too much. Start small and add more only if needed.

  • Can I use Australian Creams products under makeup?

    Yes. Most of our products work beautifully under makeup when applied correctly. Use a small amount, allow 3-5 minutes for complete absorption, then apply your makeup as usual. Kakadu Plum and Emu Oil absorb particularly well for daytime wear. If using richer creams like Lanolin, apply a very thin layer and allow extra absorption time, or consider using lighter creams during the day and saving intensive treatments for nighttime.

  • How often should I use these moisturizers?

    For best results, use twice daily—once in the morning and once before bed. Consistent use allows the active ingredients to work progressively, improving skin health over time. However, you can adjust based on your skin's needs: some people with very dry skin use moisturizer 3-4 times daily, while others with less severe concerns use only once daily. Listen to your skin and adjust accordingly.