Privacy Policy

Your Privacy is Our Priority

At Australian Creams, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our Moisturiser for Dry, Oily, Combination & Sensitive Skin product and our website.   

Information We Collect

We may collect the following personal information from you:

  • Personal Information: Name, email address, and shipping address.
  • Payment Information: Credit card or debit card information (processed securely by our payment processor).
  • Order History: Information about your past purchases, including product details and order dates.
  • Customer Support Inquiries: Information you provide when contacting our customer support team, such as your name, email address, and the nature of your inquiry.

How We Use Your Information

We use your personal information for the following purposes:

    • Processing Orders: To fulfill your orders, process payments, and ship your products.   
    • Customer Support: To respond to your inquiries and provide customer support.
    • Marketing and Promotions: To send you marketing communications, such as newsletters, promotions, and product updates, with your consent. You can opt out of these communications at any time.
    • Improving Our Services: To analyze customer behavior and preferences to improve our products and services.
    • Legal Compliance: To comply with legal obligations and regulatory requirements.

Sharing Your Information

We may share your personal information with third-party service providers who assist us in operating our business, such as:   

  • Payment Processors: To process payments for your orders.   
  • Shipping Carriers: To ship your orders.
  • Marketing and Analytics Providers: To help us analyze customer behavior and preferences.

We will only share your information with these third parties to the extent necessary to provide their services and will require them to protect your personal information.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure.   

Your Rights

You have the right to:

    • Access your personal information.
    • Correct any inaccuracies in your personal information.
    • Request the deletion of your personal information.   
    • Object to the processing of your personal information.   
    • Restrict the processing of your personal information.
    • Data portability: Receive your personal information in a structured, commonly used, and machine-readable format.   

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at gday@australiancreams.co.uk

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or by sending you a direct notification.   

By using our Moisturiser for Dry, Oily, Combination & Sensitive Skin product and our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy

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Australian Creams UK is imported and operated by Carpeco Ltd.